Introduction

NutriWell Consultation respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Information We Collect

Personal Information

We collect information you provide directly to us when you:

  • Book a consultation through our contact form
  • Contact us via email or phone
  • Subscribe to our newsletter or updates
  • Attend a consultation session

This information may include:

  • Full name
  • Email address
  • Phone number
  • Information about your wellness goals and current supplement or skincare use
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device type and operating system

How We Use Your Information

We use the information we collect to:

  • Provide and improve our consultation services
  • Communicate with you about your appointments and inquiries
  • Send you educational content and wellness tips with your consent
  • Respond to your questions and provide customer support
  • Analyze website usage to improve user experience
  • Comply with legal obligations
  • Prevent fraud and maintain security

Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you provide explicit consent for specific purposes
  • Contract: When processing is necessary to provide our services
  • Legitimate Interests: When we have legitimate business interests that do not override your rights
  • Legal Obligation: When required by law

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate our website and provide services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

All third parties are required to maintain the confidentiality of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Consultation records are maintained in accordance with professional standards and legal requirements.

Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

NutriWell Consultation
31 Jasenová Street
Trenčín 911 05
Slovakia
Phone: +421 32 657 49 72
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.